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Technical Details
- USB 2.0 external hard drive enclosure for Windows 2000 and XP- Backup software compresses data to less than 1/2 its original size
- Password protection for backup images
- Includes data transfer utility for Windows, USB aux power cable, USB cable, and quick start guide
- 3-year limited warranty
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By R. Walker (Charlotte, NC USA)
The product was easy to use just like the reviews said. It worked like a champ. Took 3 hours for it to clone my 180gb of data. Simple, quick and it works.
By Scott Buck (Olympia, WA)
I was able to successfully upgrade (clone) to a new 500 GB, 7200 RPM hard drive on a Dell Precision M6300 running the 64 bit version of Windows 7. However, there are a few crucial pieces of information you should be aware of before you start. Some of this information is buried in the documentation and not readily apparrent or doesn't exist in their docs at all. Thanks to some of the reviews posted here I was able to complete the process without much trouble.
First, the reviews indicating this product does not work on Windows 7, 64 bit are not entirely accurate. Yes, it will not work if you INSTALL the software on a 64 bit machine but it will work if you boot directly to the cd. Be aware that if your cd does not preceed the hard drive in your boot sequence you will either need to modify your BIOS settings or easier yet, reboot and wait until the message appears that specifies what function key to press to manually change the boot sequence (F12 in my case). Be ready as you will only have a few seconds to press the key. If you miss you will have to wait until it completes and try again.
Second, 7200 RPM HDD's require more power than your standard 5400 RPM drive. The documentation is pretty clear on this. You will either need to use a power adapter or a USB "Y" cable (the kind with two USB connectors) neither of which are included with the original product. Some reviewers said they were able to successfully clone to a 7200 RPM drive using just the standard USB cable but you are opening the door to possible failures down the road. I was able to use a "Y" connector I had from another external drive.
Third, and probably most important, be prepared and don't panic in the event of a clone failure. The review by Stephen Hjemboe, "Yes, you can clone Windows 7", really helped me here as my first attempt to clone the drive ended in failure with a flurry of "sector write errors" after about 30 minutes or so. I had followed Apricorn's 3 step instructions; placing the new drive in the USB case (which is very easy by the way) and attempting to clone from the laptop to the USB drive. Thanks to Stephen's review which contained an undocumented work around, I didn't panic. I was able to successfully perform the cloning process. In a nutshell, his workaround is this:
1. Swap the drives before cloning. Basically, you want to place your new drive in your laptop and your old laptop drive in the USB case.
2. Boot to the cd, choose the clone option and select the "Custom" configuration in the Clone Wizard. This will take you through some prompts, most of which you can leave on the default setting. The prompts you are interested in are the ones that ask you to select the source and target drives. It is important that you specify the USB drive as the source and your laptop drive as the target. You will have a chance to review your settings before you kick things off. Make sure you see "2 -> 1" as the clone direction before proceeding.
3. Start the clone process. Depending on the size of your drive it will probably take an hour or so. It took me about 1:15 to clone a 150 GB drive. Note: the documentation recommends that you adjust your power settings (Control Panel | Power Options | Change when the computer sleeps) by setting your "Turn off the display" and "Put the computer to sleep" settings to Never. This will prevent the computer from going to sleep in the middle of the cloning process and potentially causing the process to fail.
Following this procedure, I was able to successfully complete the cloning process. The nice part is that once you are finished, you are all set to go. Simply exit out of the Apricorn software and the machine will boot up using your newly cloned drive. Everything looks exactly the same except for the fact that my hard drive is now over 3x bigger. Good luck.
By Ed Chang (Silicon Valley)
The hard drive in my Dell Vostro 1500 WinXP laptop made occasional rattling noises, so I bought this kit along with a Western Digital 320 GB Scorpio Black SATA 7200 RPM 16 MB Cache Bulk/OEM Notebook Hard Drive WD3200BEKT.
The first time I tried to clone the drive, I installed the software from CD, and then ran it from Windows, using the default options. It cloned the drive, but when I put in the new drive, the computer froze at the "Starting Windows" screen. I then went to Google for answers, as well as contacting Apricorn from their support site. Apricorn never responded, which seems to be normal behavior for them, judging from all of the reviews I've read.
I spent a lot of time learning about Dell's Media Direct system -- maybe the weird partitioning was causing the problem? It turns out that my model of laptop has Media Direct 3, which doesn't cause these problems.
Because the clone "mostly" worked by making it to the Starting Windows screen, I figured that the issue could be insufficient power, causing some buffers to overflow or underflow. I didn't want to buy the $10 power adapter from Apricorn because they never responded to my customer service request. Instead, I went to Radio Shack to see if I could find a power adapter there. Radio Shack had a dozen plugs for their power adapters, but none fit the Apricorn enclosure. So then I decided to try a USB Y-cable instead. The cable is made with 2 USB plugs that go into the PC to draw more power, and one mini-USB plug that goes into the hard drive enclosure. Local stores don't carry them, but I found one for $5 on eBay. After I used the Y-cable, I tried to clone again, and it worked with no problems.
From my web research, here are other things I did on the second (working) attempt:
* I unplugged all other USB devices to make sure there was no other power drain
* I booted from the CD instead of the Windows-installed software
* When I saw the Congratulations screen, I immediately powered off the laptop by holding down the power button. I did not click the "OK" on the Congratulations window.
Maybe it was one of these other three things I tried, but this combination worked for me. Good luck!
By Toys R Me (New Mexico)
I bought this to upgrade the hard drive in a Lenovo T60 laptop. I followed the directions, installing the software to my hard drive, then running it. It required a reboot when I asked it to clone my hard drive and when I clicked reboot, it messed up my operating system, showed the Windows boot screen then went to a black screen. Luckily I had backed up my hard drive using the ThinkVantage Rescue & Recovery that came with the computer, so I restored the hard drive successfully. Tried again and the same thing. I finally got it to "clone" the hard drive by booting and running the EZ-Gig program from the CD, but when I installed the "cloned" disk into my computer, it had numerous problems. It booted, but the drivers were all messed up and nothing worked right. I ended up using the ThinkVantage R&R to restore the new drive to match the original, but the only problem with that was that the partition sizes weren't right, so I downloaded the free program EASUS Partition Master and resized and moved the partitions and then it worked. I would have returned this package, but I didn't because the hard drive enclosure that came with it is very nice, and since I got a rebate the price was worth it just for the enclosure. That's the only reason I gave it two stars. I can't recommend the EZ-Gig software at all.
By The Matrix (Lawrence, KS USA)
I used this software to clone a Windows 7 Premium 64bit OS on a perfectly working drive with no errors onto a brand new Western Digital drive. The instructions do not mention Microsoft OS compatibility so I assumed it would work with the latest OS. There are two ways to clone a drive using the software - neither of which are easy - and I am an advanced computer user and former database administrator. The software failed to work at all inside the Windows environment so I tried cloning by booting the laptop to the system on CD. The software failed to load once and then ran successfully. The configuration options given are to mirror the drive, make the new drive partitions proportional or to set the partition sizes manually. None of these options are clearly explained and the choice is definitely not something a layman would understand even after reading the documentation. The cloning seemed to be successful until I booted with the new drive. Windows update and Windows defender no longer work at all on the OS and the troubleshooting steps suggested by Apricorn support as well as dozens of uninstalls and reinstalls and registry clean operations suggested by Microsoft forums have all failed to solve the problem. These two system software pieces are completely unusable and it must be a systematic error in the drive mirroring process and Microsoft's OS. There is no way this problem is unique to my bland Windows 7 installation. This serious glitch or design problem is not being addressed by the company and the Apricorn website has pitiful support consisting of 5 inane FAQ questions and answers.
I have to conclude that this software will conflict with a Windows 7 64bit log of some type and fail to copy your drive successfully.
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